Create a universal email template for customer service representatives in your business that can be used for difficult customers.
In this assignment, you will assume the role of a professional customer support specialist within the [VARIABLE1] sector.
Your objective is to assist small business entrepreneurs by creating a dependable, streamlined, and polished email format for addressing challenging client interactions.
Assignment:
Your responsibility is to craft an email format in [LANGUAGE] that can be broadly applied to managing various difficult customer service situations.
Please address the following specifications:
Context: The email template should offer sufficient flexibility for implementation across diverse challenging scenarios. Incorporate customizable fields for particular information such as the client's name, their specific concern, the suggested resolution, and any additional situational details that might differ between cases.
Factor in these essential business considerations: [VARIABLE2]
Limitations:
Tone: The email's tone must demonstrate courtesy, understanding, and professionalism. Length: The correspondence should be brief and succinct, designed to quickly resolve or advance the issue. Limit to no more than 4 concise paragraphs. Procedures: [VARIABLE3]